Refund policy
Travetics Store Policies
Refund & Return Policy
At Travetics, we want you to love your purchase. If you receive a defective or damaged item, we're happy to help.
Eligibility for Returns
- Returns are accepted within 3–7 days of delivery, only for items that are defective or damaged upon arrival.
- To be eligible, the item must be unused, in its original condition, and reported to us with photos/video of the defect.
- Change-of-mind returns are not accepted — please review product details, sizing, and design carefully before ordering.
Refunds
- Once your return is inspected and approved, we will issue a refund to your original payment method.
- Refund processing may take a few business days depending on your payment provider.
Return Shipping
- Return shipping costs are assessed on a case-by-case basis. In most defective-item cases, Travetics will cover the cost — our team will confirm this with you when you report the issue.
How to Start a Return
- Message us on WhatsApp at +92 3167795018 with your order number, photos of the issue, and a brief description. We'll guide you through the next steps.